Comway's customer satisfaction survey 2016
We are proud that Comway Distribution continues to live up to the expectations of our customers. Below you can see how we are rated in general, and specifically on customer service, product range, delivery and administration.
Since this article was published, Comway Distribution has changed name to Convena Distribution.
In February, we conducted a large-scale customer survey among our clients from all countries. Firstly, we would like to thank the 320 customers who answered our survey. Every piece of feedback we get is very valuable to us.
Answers were consistently positive and shows that we at Comway Distribution focus on the areas of service that matter the most to our clients: Good customer service, fast delivery, large range of products and an effective administration of paperwork. A majority of our clients feel positively about Comway Distribution.
View the full result here:
Very satisfied = 5 stars, Satisfied = 4 stars, Neither satisfied nor dissatisfied = 3 stars, Dissatisfied = 2 stars, Extremely dissatisfied = 1 star
How satisfied are you with Comway Distribution in general?
How satisfied are you with the customer service (offer, response, follow-up) from your Account Manager?
How satisfied are you with our product range?
How satisfied are you with our delivery time?
How satisfied are you with our administration/bookkeeping?
The winner of the SONOS BOOST and SONOS PLAY:3 competition is: Susanna Bartalucci from Italy.
Our customers are saying
My Account Manager always respond to my requests in a timely manner. Product is delivered when expected and always arrives in Grade A condition.