Samsung Customer Support

In order for us to support you as fast as possible, we need the following information:


- The model number on your product (refrigerator, oven, TV, dishwasher etc.)

- The spare part in question


Within a few days you will receive an e-mail with a link to our web shop directly to the spare part you need.

Samsung support form

Where do I find the model number?

If you have trouble finding the model number on your fridge, oven, dishwasher, etc., you can find a guide here:

RMA (return form)