Kapsolo product guide – privacy for thousands of screens

Factory sealed

Perfect condition. With logo/seal from manufacturer. Cisco midrange and Cisco SMB warranty limited up to 1 year. HPE Parts are genuine certified. Replacement parts/ spare parts are marked in the condition as "Factory sealed (Spare part)" and have a warranty limited to 1 year.

Factory sealed warranty: Full manufacturer warranty.

Factory sealed (spare parts) warranty: 1 year

New Open Box

Never been used. The only difference between the "Factory sealed" and "New Open Box" is that the outside factory seal has been broken. Can have been opened by Convena Distribution for quality check at the warehouse, cancelled orders or returned. However, the inside contents are complete new products. Cisco midrange and SMB only limited up to 12 months.

Warranty: Full manufacturer warranty

Used Item

Looks and functions as if it were new, but might have light marks or scratches. Accessories, manuals, cables and software may not be included with the item. Product can be taken from used machines and has not been tested.

Warranty: Convena warranty 1 year.

Refurbished

"Refurbished" has been tested for functionality, data erased and otherwise repaired by the supplier. "Refurbished" products may come with minor blemishes. They may be packaged and shipped in non-retail boxes. Some non-basic components (e.g cables, manuals, accessories) might be missing. Cisco midrange and SMB 12 months warranty.

Warranty: Convena warranty 1 year & manufacturer warranty.

An additional 2-year warranty can be purchased for a fee of 15% of the product net sales price. With the given 1-year warranty, this gives you a total warranty of 3 years.